Das Konzept "ServiceQualität" Deutschland umfasst ein Schulungs- und Zertifizierungsprogramm für kleine und mittelständische Dienstleister im Tourismus. Die Konzeption unterstützt bei der Verbesserung der Servicequalität einhergehend mit einem praxisnahen System.

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ServiceQualität Deutschland ist ein Schulungs- und Zertifizierungsprogramm im Tourismus. In der Q-Stufe I analysiert der Betrieb seine Servicequalität und findet Maßnahmen, die die Servicequalität spürbar verbessern.

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Die Viezstraße ist eine Ferienstraße der besonderen Art. Sie verläuft über den Saargau, einem Höhenrücken zwischen Saar und Mosel an der Grenze zu Frankreich und Luxemburg vorbei an zahlreichen Streuobstwiesen. Die 175 km lange Viezstraße führt von Merzig und Saarlouis im Süden über das Saarburger Land bis nach Trier im Norden. Gesäumt wird sie von einem dichten Netz an Rad- und Wanderwegen. Zahlreiche Sehenswürdigkeiten lassen die Strecke zu einer echten Entdeckungstour werden.

Viez, wie Apfelwein in der Saar-Mosel-Region heißt, Säfte, Fruchtaufstrich, Likör, Secco, Cider oder hochwertige Edelbrände bieten Genuss und Vielfalt. In den Probierstuben und Hofläden der Erzeuger oder den Gasthäusern und Hotels an der Strecke werden die schmackhaften Produkte angeboten. Sie sind hervorragende Werbeträger für die landschaftsprägenden Obstwiesen an der Viezstraße.

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Das Konzept "Reisen für Alle" ist zum einen ein Projekt, zum anderen stellt es Barrierefreiheit als Qualitäts- und Komfortmerkmal in Deutschland dar. Es bietet Menschen mit Behinderungen die Möglichkeit, detaillierte und verlässliche Informationen über die Nutzbarkeit und Erlebbarkeit touristischer Angebote zu erhalten.

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Die Qualitätskriterien sind für die dargestellte Personengruppe erfüllt, D.h. das Angebot ist für Menschen mit Gehbehinderung barrierefrei.

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Die Kennzeichnung „Barrierefreiheit geprüft“ beinhaltet, dass detaillierte und geprüfte Informationen zur Barrierefreiheit für alle Personengruppen vorliegen und zusätzlich die Qualitätskriterien für bestimmte Personengruppen teilweise oder vollständig erfüllt sind.

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Die "DTV i-Marke" ist ein Qualitätssiegel für Touristinformationen. Anhand eines bundesweit einheitlichen Kriterienkatalogs wird die Angebots- und Servicequalität einer Touristinformation analysiert. Zu den Mindestkriterien zählen unter anderem die Aktualität des Internetauftritts hinsichtlich Öffnungszeiten und Kontaktdaten sowie ein barrierefreier Zugang zur Touristinformation.

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Touristeninformationen mit der Zertifizierung „geprüfte Touristeninformation“ wurden von einem unabhängigen Prüfer des Deutschen Tourismus Verbands mit der Brille des Gastes geprüft. Nur wenn Infrastruktur, Ausstattung, Angebot und Service stimmen und den Gästeerwartungen entsprechen, wird schließlich das „weiße i auf rotem Grund“ verliehen.

Quelle: https://www.deutschertourismusverband.de/qualitaet/i-marke.html, letzter Abruf am 09.11.2022

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Bitte pflege die Auszeichnungen unter dem Schritt "Besonderheiten > Auszeichnungen".

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Prüfung vor Ort

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Bitte pflege die Informationen zur Barrierefreiheit unter "Verbindliche Selbsteinschätzung zur Barrierefreiheit". Die findest du bei der Eintragsverwaltung (Detailseite des Eintrags in mein.toubiz) unter dem Reiter "Barrierefreiheit".

Informationen zur Pflege findest du in unserer FAQ »

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Informationen zur Pflege findest du in unserer FAQ »

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Aan de ene kant idyllisch gelegen aan de Saar, aan de andere kant een avonturencentrum, Mettlach heeft vele gezichten.

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Mettlach internationaal

Hoewel Mettlach een kleine stad is, is het internationaal bijna bekender dan Saarbrücken. Dat komt omdat Mettlach de thuisbasis is van twee van de grootste hoogtepunten van Saarland: ten eerste het wereldbedrijf Villeroy & Boch, waarvan de topproducten in de verste uithoeken van de wereld te vinden zijn. En dan natuurlijk een van de bezienswaardigheden van Saarland: de Saarschleife.

Gezegend door de natuur

De natuur heeft hier een natuurfenomeen gecreëerd dat zijn gelijke niet kent. Je kunt de Saarschleife per boot, fiets of wandelschoen ontdekken en vanaf het uitzichtpunt Cloef in Orscholz (recht tegenover) genieten van een prachtig panorama.

10 districten: Bethingen, Dreisbach, Faha, Mettlach, Nohn, Orscholz, Saarhölzbach, Tünsdorf, Wehingen, Weiten.
Bevolking: 12.600, 154-450 m boven zeeniveau

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De Regiothek is een etalage voor de culinaire en substantiële schatten van onze regio. Het assortiment van de Regiothek in het Cloef-Atrium in Orscholz, dat zich in de Tourist-Info in Orscholz bevindt, omvat meer dan 50 wijnen, mousserende wijnen en crémants, evenals brandewijnen, viez en delicatessen uit de nabije omgeving. Er worden wijnen en mousserende wijnen van ongeveer 35 wijnboeren uit het Saarland, de zuidelijke regio Weinmosel, Rijnland-Palts, Luxemburg en de Saar aangeboden.

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De Tourist Information in het Cloef Atrium in het luchtkuuroord Orscholz biedt een breed scala aan souvenirs en een selectie keramische producten.

en een selectie keramische producten van Villeroy & Boch.

In de Regiothek heeft het VVV-kantoor een breed assortiment wijnen, mousserende wijnen en Crémants van wijnboeren uit Frankrijk, Luxemburg, de zuidelijke Weinmosel-regio in Rijnland-Palts en Saarland, en uit de Saar.

Er worden ook fijne brandewijnen en likeuren verkocht, evenals Viez, honing, mosterd, azijn, oliën, fruitpasta's en appelbalsamicoazijn uit de regio.

De Regiothek presenteert de hele verscheidenheid aan wijnen en brandewijnen uit de regio, en dit alles op een plek waar naar schatting 400.000 bezoekers per jaar langskomen om de Saarschleife te bezoeken. Een spannende gelegenheid om langer op deze prachtige plek te blijven om de "kleine schatten" van de regio te leren kennen en de bijbehorende wijnbouwgebieden in de nabije omgeving te bezoeken.

Een unieke kans om de rijkdom aan wijnspecialiteiten en regionale producten te ontdekken en ervan te genieten.

De Regiothek is van april tot oktober dagelijks geopend van 10.00 tot 17.00 uur en van november tot maart dagelijks van 11.00 tot 16.00 uur.

Toeristeninformatie en Regiothek in het Atrium van de Cloef,

66693 Mettlach-Orscholz, +49 (0)6865/9115-0, tourist@mettlach.de

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Met de Saarland Card krijg je 10% korting op Villeroy & Boch producten.

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Het hoogtepunt van deze halve dagtocht is het mooiste uitzicht dat het Saarland te bieden heeft: het uitzicht vanaf het uitkijkpunt Cloef over de Saarschleife. Sinds 2016 bevindt zich boven de Cloef een boomtoppenpad met een indrukwekkende 42 meter hoge toren. Het platform biedt een uniek panoramisch uitzicht over het landschap van het natuurpark Saar-Hunsrück, de Saarschleife en helemaal tot aan Frankrijk.

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Het toeristeninformatiecentrum bevindt zich bij het Cloef Atrium, waar de rondleiding begint. Een paar minuten later het uitzicht vanaf het uitzichtspunt Cloef over de Saarschleife. De Saarschleife is sinds 2006 een "Nationale Geotoop".

Op de top van de door de Saar omgeven berguitloper herkent u aan de overkant de gedeeltelijk gerestaureerde kasteelruïne Montclair. Het kasteel, dat in 1168 voor het eerst in een oorkonde werd genoemd en het onderwerp is van vele legenden en verhalen, was een van de meest imposante kasteelcomplexen in Duitsland en werd als onneembaar beschouwd.

Hoe verder je het natuurreservaat Steinbachtal in gaat, hoe natter en donkerder het smalle dal wordt. Veel rotsen en het dode hout zijn bedekt met dikke mossen. Waar de zonnestralen doorschijnen, groeien verschillende korstmossen op de rotswanden. Het is adembenemend stil in deze vallei. Het pad leidt via een aantal trappen en houten loopbruggen rechtstreeks naar de oever van de Saar.

Vanaf de oever van de Saar moet je 200 meter hoogteverschil overbruggen. De beklimming van de steile helling vereist een vaste tred en een goede conditie op een smal pad.

De route is door het Duitse wandelinstituut bekroond met 96 ervaringspunten.

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In het luchtkuuroord Orscholz, op de "Cloef", het beroemde uitkijkpunt hoog boven de Saarschleife, ligt het Cloef Atrium, omgeven door natuur.

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Gelegen in het drielandenpunt van Duitsland, Luxemburg en Frankrijk en op nauwelijks 10 minuten lopen van het uitzichtpunt Cloef, het beroemde uitzicht op de Saarschleife, het herkenningspunt van het Saarland, wacht u een gebouw met buitengewone architectuur in het samenspel van hout en glas, een unieke verbinding geïntegreerd in de natuur: het Cloef Atrium, congres- en evenementencentrum / evenementenlocatie in het luchtkuuroord Orscholz. Een deel van het gebouw heeft een grote zaal voor evenementen van 450 m² en een podium, evenals een foyer en zalen op de bovenverdieping. Er is ook een restaurant met 140 zitplaatsen.

In het Cloef Atrium vindt u een ontspannen en rustige sfeer in lichte zalen voor seminars, conferenties en congressen, maar ook voor concerten, feesten, evenementen of familiefeesten. Naast de grote zaal zijn er 2 kleinere zalen beschikbaar. Een restaurant en bistro in het gebouw zorgen voor een ideale cateringservice. Maar het zijn niet alleen de natuur en de architectuur die het gebouw kenmerken. Hier kun je gebruikmaken van de modernste media- en seminarietechnologie (bijv. eigen tolkapparatuur) en van meet af aan vertrouwen op een individuele organisatie.

Toeristisch informatiecentrum in het Atrium van Cloef

Het Toeristisch Informatiecentrum bevindt zich in het Cloef Atrium en is geopend op de volgende tijden:

oktober tot maart: dagelijks van 11 tot 16 uur.
april tot september: dagelijks 10u tot 17u

Je kunt ook telefonisch informatie krijgen op: 06865-9115-0 of 06865- 9115-100

Hier vindt u de toeristische pagina van Mettlach-Saarschleifenland.

Bij ons toeristeninformatiecentrum kun je gratis brochures krijgen over bezienswaardigheden in de regio, wandel- en fietskaarten, ansichtkaarten, souvenirs en nog veel meer.
In het toeristeninformatiecentrum is ook de Regiothek gevestigd met producten uit de regio.

De Regiothek heeft meer dan 30 wijnen, mousserende wijnen en crémants van 23 wijnboeren uit de buurlanden Frankrijk, Luxemburg, de zuidelijke Weinmosel regio Rijnland-Palts en Saarland en de Saar. Er worden ook fijne brandewijnen en likeuren verkocht, evenals cider, honing, mosterd, azijn en appelbalsamicoazijn uit de regio.

De Tourist-Info in het Cloef-Atrium Orscholz en de Tourist-Info in de voetgangerszone in Mettlach zijn voorverkooppunten voor Ticket-Regional.

De Tourist-Info in het Cloef-Atrium Orscholz is ook een informatiepunt voor het natuurpark. Meer informatie op www.naturpark.org

Overnachting

Het Hotel zur Saarschleife, het Pension Dreiländereck en het Gezondheidscentrum Saarschleife bevinden zich in de directe omgeving van het Cloef-Atrium. In de gemeente Mettlach zijn in totaal meer dan 500 bedden beschikbaar in hotels, pensions en vakantiewoningen.

Hier vindt u de toeristische pagina en de accommodatiegids van de gemeente Mettlach.

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Omgeven door prachtige natuur direct aan de Cloef, het uitzichtpunt op de Saarschleife, kunt u ontspannen en genieten bij Bistro Mirabell. Neem een kijkje!

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Dit pad slingert ongeveer 800 meter lang door het bos tot een hoogte van 23 meter.

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Van hieruit gaat het pad spiraalsgewijs tot boven de boomtoppen de lucht in en komt uit op de 42 meter hoge uitkijktoren met een adembenemend uitzicht op het dal van de Saarschleife. Het uitzicht gaat nog verder, en wel over de groene heuvels van het natuurpark Saar-Hunsrück en bij helder weer zelfs tot aan de Vogezen.

https://treetop-walks.com/saarschleife/

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Aanschouw dit natuurwonder, een puur product van de kracht van water!

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