Data protection
Data protection information
1. We are responsible for your data
As a visitor to www.saarschleifenland.de, you can expect not only tourist highlights but also a high level of quality when it comes to the processing of your personal data. We are responsible for handling your data, which we process according to your wishes and the provisions of German and EU data protection laws. We will only process your personal data if this is permitted by law or if you have given your prior consent.
We, that is Saarschleifenland Tourismus GmbH, Torstraße 45, 66663 Merzig (email: tourismus@saarschleifenland.de) and our service providers, who process your data on our behalf for the purposes stated below (hereinafter: ‘we’). Our service providers include IT service providers, file and internet hosting services, printers, lettershops, payment and web analytics service providers. Our service providers are prohibited from processing your data for any purpose other than for the specific order. Our service providers who enable the display of the website and its functions also include Amazon Web Services, Inc., 410 Terry Avenue North, Seattle WA 98109,
United States, (‘Amazon’) and Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (‘Google’). Amazon and Google have submitted to the EU Privacy Shield, which, according to the EU Commission, provides sufficient guarantees for an adequate level of data protection when processing data in the United States (certificate available at: https://www.privacyshield.gov/participant?id=a2zt0000000TOWQAA4 or https://
www.privacyshield.gov/participant?id=a2zt000000001L5AAI).
Transparent and lawful processing of your data is of great importance to us. Therefore, the following information should enable you to find out at any time which personal data is collected during your visit to our website and when you use our services and offers, and how we process your data.
2. How secure is your data?
We take technical and organisational security precautions to protect your personal data against accidental or intentional manipulation, loss, destruction or against access by unauthorised persons and to ensure the protection of your rights and compliance with the applicable data protection regulations of the EU and the Federal Republic of Germany. The measures taken are designed to ensure the confidentiality, integrity, availability and resilience of the systems and services related to the processing of your data over the long term and to restore them quickly in the event of a physical or technical incident. This also includes the encryption of your data. All information that you enter online is encrypted using SSL technology (Secure Socket Layers SSL, RSA 1024 Bit, RC4 -256 Bit) and only then transmitted to our servers.
Our data processing and security measures are continuously improved in line with technological developments.
3. Our data protection officer
If you have a question about data protection or data security, you can contact our data protection officer by email at p.klein@merzig-wadern.de or by post at Saarschleifenland Tourismus GmbH, Peter Klein, Torstraße 45, 66663 Merzig.
4. What personal data is processed?
Personal data is any information relating to an identified or identifiable person. This includes, for example:
· Address data: name, postal address, email address
· Telecommunications data: landline, mobile phone number, email address
· Booking and purchase data: requested, booked or ordered service, category,
· period or quantity, prices, service provider, payment method, data on any
fellow travellers
· Financial data: bank account data, credit card data, Paypal transaction data
5. What is mandatory information?
If certain data fields are marked as mandatory or mandatory fields and marked with an asterisk ( * ), the provision of this data is required by law or contract, or for the conclusion of the contract, the desired service or the stated purpose. A provision is at your discretion. Failure to provide the data may mean that the contract cannot be fulfilled or that
desired service cannot be provided or the stated purpose cannot be achieved.
6. What is your data processed for?
a. Contact requests
We process your information in order to answer your contact requests (Art. 6 (1) (b) and (f) GDPR), either directly, through engaged service providers or by transmitting it to the respective service provider (accommodation, leisure provider, etc.). The communication of address data or telecommunications data is necessary in order to process your request and to be able to answer it via the desired means of communication. We and, where applicable, the respective service provider store the information from your contact request after answering the request, usually for a further six months, in case of further enquiries, unless they are required to be stored for a longer period due to statutory retention requirements (see, for example, the storage period for purchases, bookings and contract-related requests below b.).
b. Bookings, purchases
When you make a booking or purchase something or send us other contract-related enquiries, we initially process your personal data (address data, telecommunications data, booking and purchase data, possibly financial data) for the purpose of processing and handling the booking, order or other contract-related enquiry and, if necessary, for billing and payment processing (Art. 6 (1) (b) GDPR). When you book or purchase third-party services, we will forward your information to the respective service provider as named in the offer, who will process the information for the same purposes. Insofar as data is marked as mandatory, it is required for the processing or execution of the corresponding contract or for billing. We or the service providers store the data relevant to your booking, order or other contract-related request and the associated documents (e.g. commercial letters, invoices) are stored by us or the service providers in accordance with the legal requirements after the contract has been concluded in accordance with the statutory provisions for six years (§ 257 para. 4 HGB, Art. 6 para. 1 c DSGVO) or ten years (§ 147 para. 3 AO, Art. 6 para. 1 c DSGVO).
c. Advertising
Postal advertising and customer analyses We process your personal data from bookings and purchases (address data, booking/purchase data) for postal advertising with tourist information and offers from the region; in order to send you suitable information, we also carry out internal marketing and customer analyses (Art. 6 (1) f GDPR). E-mail newsletter: With your consent, we will send you our newsletter by e-mail with tourist information from the region (Section 7 (2) no. 3 of the German Unfair Competition Act (UWG), Art. 6 (1) a GDPR). Of course, you can revoke your consent at any time with effect for the future. To obtain your consent to our e-mail newsletter, we use the so-called double opt-in procedure online to avoid sending our newsletter to e-mail addresses of people who have not requested it. We will send you a confirmation request by e-mail and will only start sending our newsletter after your confirmation. In doing so, your IP address is also recorded and stored for documentation purposes (Art. 7 (1), Art. 6 (1) c GDPR). Storage period for advertising We store the data collected for advertising purposes for as long as the advertising purpose persists or until we receive a revocation of your consent or your objection to the processing of your data
for advertising purposes (see section 7).
d. Display of web content and functions
We also process data that arises from the use of our website, of course for the display of the desired content and for the execution of the functions you have selected (Art. 6 (1) b and f GDPR). e. Ensuring system security Finally, every time a user accesses a page from our website, data about this process is temporarily stored and processed in a log file (Art. 6 (1) f GDPR). This data includes:
Category or type, name and URL of the accessed file,
Date and time of access,
Amount of data transferred,
• Report on whether the retrieval was successful,
• The access method/function requested by the requesting computer,
• A description of the type of web browser used with further system details,
• IP address,
• Website from which access is made.
The temporary storage of this so-called server log data is necessary for technical reasons to provide the service and to ensure system security. The data is anonymised by truncating the IP address after seven days at the latest, provided that and to the extent that no abnormalities suggest possible system errors, unauthorised access attempts or other hacker attacks and longer storage is required for further clarification, technical troubleshooting and/or, if necessary, legal prosecution. Any other analysis of this data is carried out anonymously for statistical purposes.
f. Change of purpose
Should we change the purposes of the processing over time, we will inform you in advance by updating this data protection information.
g. Extension of storage periods
The specified storage periods may be extended accordingly if, in individual cases, in particular if the data is processed for different purposes, a longer legal or contractual retention period exists.
7. Right of objection and revocation at any time
You have the right to object to the processing of your data at any time for reasons arising from your particular situation, provided that the legal requirements are met. Even if you object to the processing of your data for advertising purposes or wish to revoke your consent, a short message to tourismus@saarschleifenland.de or to Saarschleifenland Tourismus GmbH, Torstraße 45, 66663 Merzig, is sufficient at any time. You can easily unsubscribe from the e-mail newsletter by clicking on the unsubscribe link in the newsletter. Your data will then no longer be processed for the corresponding advertising purposes. The lawfulness of the processing carried out up to the objection or revocation remains unaffected by this. After your objection to the processing of your personal data for advertising purposes or the revocation of your consent, we are obliged under data protection law, in accordance with the requirements of the German data protection supervisory authorities, to include the necessary data (name, address, e-mail address) in our internal advertising blacklist and
to store (block) it permanently – for this purpose only – and to use it to compare with our future advertising files (Art. 21 (3), Art. 17 (3) b, Art. 6 (1) c, f GDPR). This ensures that your objection to advertising or the revocation of your consent is permanently observed.
8. Cookies and tracking
a. Cookies
‘Cookies’ are small files that are transmitted to your end device (e.g. computer, smartphone) via your web browser or other programs. These are stored locally on your end device and kept ready for later retrieval. We also use cookies from our service providers on our website to
enable the necessary technical functions, e.g. the booking process (Art. 6 (1) b, f GDPR)
to analyse visits to our website (web tracking) so that we can optimise our website to better meet your needs and make it more user-friendly (Art. 6 (1) a GDPR) and
to recognise your consent or refusal to the setting of cookies (Art. 6 (1) f GDPR).
b. Refusing/deleting cookies
Without your consent (see d.), only technically necessary cookies will be set. You can set your web browser to notify you when cookies are set or to generally reject cookies or restrict their setting. However, if you disable or restrict the setting of cookies using your browser, various functions on our website will no longer be available to you. You can use your web browser to delete stored cookies at any time, including automatically. The following links will provide you with information about this option for the most commonly used browsers:
• Explorer: https://support.microsoft.com/de-de/help/17442/windows-internet-explorer-deletemanage-cookies
Firefox: http://support.mozilla.org/de/kb/cookies-informationen-websites-auf-ihrem-computer
Google Chrome: http://support.google.com/chrome/bin/answer.py?hl=de&answer=95647
Safari: https://support.apple.com/kb/ph21411?locale=de_DE
• Opera: http://help.opera.com/Linux/12.10/de/cookies.html
If you have not made or do not make any settings to the contrary, cookies that enable and ensure the necessary technical functions remain on your device until you close your browser; other cookies may remain on your device for longer (see c. below).
c. Tracking with Google Analytics
With your consent, which can be revoked at any time for the future (see d. below), this website uses Google Analytics, a web analysis service provided by our service provider Google Inc., USA (Art. 6 para. 1 a DSGVO). Google uses cookies to enable an analysis of your use of the website. The information generated by the cookies is usually transferred to a Google server in the USA and stored there. Due to the activation of IP anonymisation on our website, your IP address, which is also transmitted, will be shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area and thus anonymised. Only in exceptional cases will the full IP address be sent to a Google server in the US and shortened there. Google will use this information on our behalf to evaluate your use of the website, to compile reports on website activity and to provide us with other services relating to website activity and internet usage. Google cookies remain stored on your device for 90 days. You can prevent the collection of data generated by the cookie and related to your use of the website (including your abbreviated IP address) and the processing of this data by
Google by not giving your consent (see d.) or by downloading and installing the browser add-on available at the following link https://tools.google.com/dlpage/gaoptout.
Deactivate Google Analytics
d. Consent
By clicking on the banner on our website, you declare your revocable consent (Art. 6 para. 1 a GDPR) that we may use cookies and pseudonymous analysis techniques on our website and those of our service providers to evaluate visits to our website so that we can optimise our website to your needs and make it more user-friendly. In order to determine whether you have given your consent, a corresponding consent cookie is set on your computer. You can revoke your consent by clicking here. Please note that you must not delete your cookies so that we can permanently observe your revocation.
9. How can you exercise your data protection rights?
If you have any questions about how we process your personal data, we will be happy to provide you with information about the data concerning you (Art. 15 GDPR). In addition, if the legal requirements are met, you have the right to request the rectification (Art. 16 GDPR), erasure (Art. 17 GDPR), restriction of processing (Art. 18 GDPR) and the right to object (Art. 21 GDPR) of your personal data. You also have the right to data portability (Art. 20 GDPR). In all these cases, please contact our data protection officer at the communication addresses given. Finally, you have the right to lodge a complaint with a competent data protection supervisory authority (Art. 77 GDPR, Section 19 BDSG).
10. Changes
From time to time it is necessary to adapt the content of the present data protection information. We therefore reserve the right to change this at any time in the future. We will also publish the amended version of the data protection information here. Therefore, when you visit us again, you should read the data protection information again.
As of: 25 May 2018
This website uses cookies and similar functions to process information about end devices and personal data. The processing is used for the integration of content, external services and elements of third parties, statistical analysis/measurement, personalised advertising and the integration of social media. Depending on the function, data is passed on to third parties and to third parties in countries that do not have an adequate level of data protection, such as the USA. Your consent is always voluntary, not required for the use of our website and can be rejected or revoked at any time on our site.
Your current state: all accepted
Your consent ID: 9d5d09603a844b3c
Date of consent: 2.1.2025, 12:03:37
TECHNICALLY NECESSARY
Feratel
Publisher
feratel media technologies AG
Description
Presentation of bookable accommodation and brochures
Link to privacy policy
https://www.feratel.com/datenschutz.html
What data is collected?
HTML Local Storage
Cookies:
Name Lifetime Description
deskline/web/#_data persistent
deskline/web/#_sync_data$ persistent
deskline/web/#_sync_expiry$ persistent
Local Storage:
Name Lifetime Description
deskline/web/#_expiry persistent
Place of processing
European Union
mein.toubiz
Publisher
land in Sicht AG
Description
The mein.toubiz elements are module widgets with a results page and a details page that are integrated into websites as a plug-in.
Link to data protection declaration
https://www.land-in-sicht.de/ressourcen/faq/mein-toubiz-elements/muss-man-fuer-die-nutzung-des-widget-bestimmte-cookie-bedingungen-in-der-erklaerung-integrieren
What data is collected?
IP address
Referrer URL
Device information
Interactions with the plug-in
Purpose of data collection
Presentation of database content. Technically necessary.
Place of processing
Germany
Cookie Consent Manager CCM19
Publisher
Papoo Software & Media GmbH
Description
Used to store the cookie consent - which cookies may be set. The status of the cookie settings can be set for you. The data is stored in categories.
Link to privacy policy
https://www.ccm19.de/datenschutzerklaerung.html
Local Storage:
Name Lifetime Description
ccm_consent 1 year Used to store the cookie consent agreement that indicates which cookies can be set.
Legal basis
EU: Art. 6 para. 1 s. 1 lit. c GDPR, § 25 (2.2) TDDDG
Switzerland: Art. 17 sentence 1 b.2) DSG
Place of processing
Bonn & Falkenstein, Germany
Maptoolkit
Publisher
Toursprung GmbH
Description
We use the Maptoolkit map service to make it easier for you to get to the locations mentioned on the website, as well as to provide an overview of cycling and hiking tours, places to stop for refreshments, charging options for e-bikes and service stations.
Link to privacy policy
https://www.toursprung.com/impressum/
What data is collected?
IP address
Referrer URL
Device information
Interactions with the service
Purpose of data collection
We use the Maptoolkit map service to make it easier for you to get to the locations mentioned on the website, as well as to provide an overview of cycling and hiking tours, places to stop for refreshments, charging options for e-bikes and service stations.
Legal basis
The use of the Maptoolkit map service is based on Art. 6 para. 1 lit. f DSGVO (legitimate interest).
Place of processing
European Union
ANALYSIS / STATISTICS
Elfsight
Editor
Elfsight LLC
Description
Used to implement social platforms on websites. Enables social platforms to track users by assigning them specific identifiers.
Link to privacy policy
https://elfsight.com/privacy-policy/
What data is collected?
Browser information; Cookie information; Internet service provider; IP address; Usage data; Device operating system; Referrer URL; Amount of data transferred; Website interaction
Purpose of data collection
Advertising; Optimisation; Consent storage; Improvement of the service; Personalisation; Tag administration; Cloud computing; Service provision; Service provision
Cookies:
Name Lifetime Description
__cfduid 0 It is used to secure the service and prevent malicious visitors.
_p_hfp_client_id 24 hours Used to implement social platforms on websites. Enables social platforms to track users by assigning them specific identifiers.
session_id 0 This is used to prevent widget owner views from being counted.
elfsight_viewed_recently
Legal basis
EU: Art. 6(1) s. 1 lit. a GDPR
Switzerland: Art. 45c (b) FMG, Art. 17 Satz 1 a) DSG
Place of processing
California - San Jose - Cloudflare Inc.
Google Analytics 4
Publisher
Google Ireland Limited
Description
Google Analytics is a web analytics tool that helps website owners understand and analyse how users engage with their website. It collects data about website visits, including information such as how users arrive at a website (e.g. via search engines, social media or directly), how they navigate the website, which pages they visit and how long they stay on those pages. This information is then presented in various reports that provide insights into user behaviour and enable website operators to optimise their website and improve the user experience. The data is also used for personalisation and to effectively display advertisements.
Link to privacy policy
https://business.safety.google/privacy/
What data is collected?
Browser information; click path; date and time of visit; location information; internet service provider; device information; referrer URL; screen resolution; mouse movements; anonymised IP address; visit duration; account data; bounce rates; downloads; behavioural data; app updates
Purpose of data collection
Analysis; marketing; personalisation; remarketing; effective control of advertisements
Cookies:
Name Lifetime Description
_ga 24 months Used to distinguish individual users.
_gid 24 hours Used to distinguish individual users, but only has a runtime of 24 hours.
_gac_gb_* 90 days This cookie is only set if Google Analytics 4 is linked to Google Ads. It contains information about Google Ads campaigns.
_ga_* 2 years This cookie is used to store the session status.
Legal basis
EU: Art. 6 (1) 1 lit. a GDPR, Art. 49 (1) a) DPA
Switzerland: Art. 45c (b) FMG, Art. 17 sentence 1 a) DSG
Place of processing
European Union
SOCIAL MEDIA
YouTube Video
Publisher
Google Ireland Limited
Description
This cookie stores your preferences and other information, including your preferred language, the number of search results you wish to view on the page, and whether you wish to enable Google's SafeSearch filter.
Privacy Policy
https://policies.google.com/privacy?hl=en
What data is collected?
IP address; device information; referrer URL; viewed videos; IP address; device information; viewed videos
Purpose of data collection
Display videos; improve service; payment; cloud computing; session management; provide a market for labelled data
Cookies:
Name Lifetime Description
PREF 8 months This cookie stores your preferences and other information, in particular your preferred language, the number of search results you wish to have displayed on your page and whether or not you wish to have Google's SafeSearch filter activated.
VISITOR_INFO1_LIVE 6 months This cookie is set by Youtube to track user preferences for Youtube videos embedded in websites. It can also determine whether the website visitor is using the new or old version of the YouTube interface.
use_hitbox Immediately This cookie increases the ‘Views’ counter of the YouTube video.
YSC Session Registers a unique ID to keep statistics of which YouTube videos the user has seen.
VISITOR_PRIVACY_METADATA 180 days Stores session data
Secure-ROLLOUT_TOKEN 180 days Registers a unique ID to keep statistics of what YouTube videos the user has seen.
Legal basis
EU: Art. 6 (1) 1 lit. a GDPR
Switzerland: Art. 45c (b) FMG, Art. 17 Satz 1 a) DSG
Place of processing
European Union
OTHER
Other
Publisher
N.A.
Session Storage:
Name Lifetime Description
Neos.Neos.lastVisitedNode
Legal basis
Consent, Art. 6 para. 1 lit. a GDPR